About BuildMyCreditScore
- Is BuildMyCreditScore Free? / Do I need to Pay A Fee?
- What is BuildMyCreditScore?
- Is BuildMyCreditScore a bank account?
- How does BuildMyCreditScore work with my bank?
- Why does BuildMyCreditScore exist?
- What are the best ways to use BuildMyCreditScore?
Getting Started
Linking your bank
- Top Tips: How to link your bank account with BuildMyCreditScore
- Sharing your bank balance with BuildMyCreditScore
- How safe is it to link my bank account to BuildMyCreditScore?
- How many bank accounts can be linked to my BuildMyCreditScore card?
- How do I unlink a bank account from my BuildMyCreditScore card?
Your BuildMyCreditScore Card
- How Much Does BuildMyCreditScore Cost?
- Why has £7.95 / £9.95 / £42 / £75 been taken from my account?
- Why is the Credit Score in your app different to other services?
- How do I activate my BuildMyCreditScore card?
- How can I cancel my BuildMyCreditScore card?
- My BuildMyCreditScore card is lost or stolen
Using BuildMyCreditScore
- How can I log into my BuildMyCreditScore account?
- How can I contact BuildMyCreditScore?
- I’ve locked myself out/forgotten my password
- How do I change or update my name or address?
- How do I change my phone number or email address?
- Do I need the mobile app to use my card?
Your Transactions
- Where can I view my transactions?
- Why was my transaction declined?
- Why has my transaction been declined or rejected?
- Why has my contactless transaction been declined?
- My transaction has been declined or rejected for Exceeding Maximum Pending Transactions - what does this mean?
- I don’t recognise a transaction/there has been fraud on my BuildMyCreditScore card