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  1. BuildMyCreditScore help
  2. Your Transactions

Your Transactions

  • Where can I view my transactions?
  • Why was my transaction declined?
  • Why has my transaction been declined or rejected?
  • Why has my contactless transaction been declined?
  • My transaction has been declined or rejected for Exceeding Maximum Pending Transactions - what does this mean?
  • I don’t recognise a transaction/there has been fraud on my BuildMyCreditScore card
  • Are my transactions protected?
  • What should I do if my BuildMyCreditScore card is not working or is damaged?
  • What happens if I cancel my Direct Debit or you are unable to collect funds?
  • Can BuildMyCreditScore use the overdraft I have with my Bank?
  • Why do some banks say I will be charged for a payment already taken out?
  • Why does it take so long for the money to leave my account?
  • Can I turn off getting emails for every transaction?
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